Free shipping for orders over $250

Privacy Policy

Privacy Policy

Gentle Folk Wine Pty Ltd
ACN 617 580 195

Background

Gentle Folk Wine Pty Ltd (Gentle Folk, We or Us) recognises and respects your privacy. This statement sets out how we will handle your personal information and safeguard your privacy.

Collection of Your Personal Information


The type of personal information collected by Gentle Folk comprises your name, address and contact details (Information). Gentle Folk will only collect this Information if you provide it to us by completing the online form or otherwise supplying it to us.
By providing such Information to Gentle Folk, you will be deemed to have consented to Gentle Folk’s collection of this information.
If you visit Gentle Folk’s website, certain data will be collected for statistical purposes, including your IP address, the date and time of the visit to the website, the pages accessed and documents downloaded, the previous website you visited and the type of browser you used. This information is collected by our web server and can in no way identify you.

Use and Disclosure


The Information you provide to us will be used to provide direct marketing information in relation to Gentle Folk’s goods to you. At any time, you are able to request not to receive any information from Gentle Folk and to have your Information deleted from our database.
We may provide your Information to our associated entity Gentle Folk Farm Arts Foundation but only to the extent necessary to assist us in providing products and services to you. We will not provide your Information to any other third parties without your consent.

Security and Storage of Your Information


Gentle Folk takes steps to ensure your Information is stored safely and securely. Gentle Folk collects and stores your Information in a secure electronic database only able to be accessed by those authorised by Gentle Folk.

Accuracy of Your Information


Gentle Folk is careful to ensure that your Information is accurate, complete and up-to-date, as provided to us by you. If you find that the Information we hold about you is incorrect, incomplete or out-of-date, please contact us and we will ensure that any errors in your Information are corrected.

Access to Your Information


You are entitled by law, with some exceptions, to review and access any Information Gentle Folk collects and stores about you. You may contact us in writing or via telephone to make such a request to view your Information and we will either send you a copy of your Information, allow you to view it or discuss it with you over the telephone.
If we are unable to disclose your Information by law, we will advise you of the reason for our refusal to disclose it to you.
We will endeavour to respond to all requests for access to your Information within thirty (30) days.

Contact Us


If you have any comments or queries, or believe we may have breached your privacy, please contact us:
Gentle Folk Wine Pty Ltd
PO Box 243, Basket Range SA 5138
Telephone/Fax: +61439385567
Email: info@gentlefolk.com.au